ARTICLE · 07 FEBRUARY 2013

AODA Amendments: New Built Environment Standards And Changes To Accessibility Reporting Deadlines

Stikeman Elliott LLP

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Two regulations amending the AODA’s Customer Service Standard and Integrated Standard have recently come into force.

CanadaGovernment, Public Sector

Kathleen Chevalier

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On January 1, 2013 two regulations amending the AODA's Customer Service Standard and Integrated Standardcame into force. The Customer Service Standard was amended to include a new schedule for submission of accessibility reports, and the Integrated Standard was amended to include new Built Environment standards regarding the design of public spaces.

Customer Service Standard Amendments

The Customer Service Standard was amended to require that organizations file an accessibility report according to the following schedule:

Government of Ontario and Legislative Assembly, annually.
designated public sector organizations, every two years.
large (50 or more employees) organizations, every three years.

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