I have trouble programming my television and need my teenage
daughter to lend a hand. I also know that I am not alone in this
world of rapidly changing technology. It is of little wonder then,
that even the best HR professionals can sometimes use a reminder of
best practices when it comes to the use of technology in the
workplace. This ever-changing area encompasses so many
technological issues that this is only intended to provide a very
high level overview.
Workplace Surveillance
For employers in a unionized workplace or employers which are
federally regulated (eg. banks, telecoms), collective agreements
and federal privacy legislation respectively set out strict
parameters with respect to what sort of workplace surveillance is
permitted. For employers in B.C., Alberta and Quebec, applicable
provincial privacy legislation may also set out parameters with
respect to permitted workplace surveillance. For all other
employers, the workplace surveillance findings of
