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ARTICLE · 04 MARCH 2011

Accessibility For Ontarians With Disabilities Act, 2005 - Compliance By January 1, 2012

Stikeman Elliott LLP
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If you are a private sector organization that provides goods or services directly to the public, or to other businesses or organizations, you are required to be fully compliant with the Accessibility Standards for Customer Service Regulation (the Customer Standard) set out in the Accessibility for Ontarians with Disabilities Act, 2005 (the Act) by January 1, 2012.

CanadaEmployment and HR
Kathleen Chevalier
Kathleen Chevalier
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If you are a private sector organization that provides goods or services directly to the public, or to other businesses or organizations, you are required to be fully compliant with the Accessibility Standards for Customer Service Regulation (the Customer Standard) set out in the Accessibility for Ontarians with Disabilities Act, 2005 (the Act) by January 1, 2012.  Providing goods or services "to other businesses and organizations" captures businesses such as consultants, manufacturers and wholesalers, as well as providers of other business and professional services. 

The Customer Standard is just one accessibility standard set out under the Act, and the only standard that is currently law.  The following accessibility standards are not yet law, or are currently being developed:

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