Best Practices For Conducting Investigations Into Employee Grievances

Grievance procedures are very important, but often overlooked, procedures that all employers should have. Well-set out and clear grievance procedures can benefit both the employee and the employer. The employee has a formal mechanism by which they can raise workplace concerns, which in turn means that a fair outcome is more likely, and the employer can protect themselves from claims of discrimination and constructive unfair dismissal by ensuring that they have addressed employee concerns in a fair and transparent way.

Whilst Bermuda does not have any legislation which sets out what a proper grievance process should look like, UK case law, together with relevant Human Resources practices, can be relied upon for the guidance that an employer in Bermuda needs.