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ARTICLE · 21 MAY 2025

QBCC timeframes - home warranty and defective work

QHW Scheme provides critical insurance protection to homeowners against defective or incomplete residential building work.

AustraliaReal Estate and Construction

Article Summary

The Queensland Home Warranty Scheme, administered by the QBCC, provides critical insurance protection to homeowners against defective or incomplete residential building work.

Coverage begins when a fixed-price contract is signed, the premium is paid, or physical work starts—whichever occurs first.

Homeowners must meet strict eligibility criteria and adhere to specific time limits for lodging claims under the scheme.

Key Time Limits at a Glance

Non-completion claims:

  1. The contract must end within 2 years of work starting.
  2. The claim must be lodged within 3 months of contract termination.

Structural defect claims:

  1. The defect must arise within 6 years and 6 months from the premium payment.

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