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ARTICLE · 25 SEPTEMBER 2019

Late motor accident claims: what constitutes a full and satisfactory explanation?

The Supreme Court has clarified a contentious issue in Section 73 of the MACA, which relates to the late making of claims.

AustraliaInsurance

As the tide goes out on the Motor Accidents Compensation Act 1999 ('MACA'), the Supreme Court has at last clarified a contentious issue in Section 73 of the MACA, which relates to the late making of claims.

As many readers may already be aware, a motor accident claim can be made more than 6 months after the accident, although only if the Claimant provides a 'full and satisfactory' explanation for the delay in making the claim. A 'full and satisfactory' explanation is defined in Section 66 of the MACA as:

"...a full account of the conduct, including the actions, knowledge and belief of the claimant, from the date of the accident until the date of providing the explanation. The explanation is not a satisfactory explanation unless a reasonable person in the position of the claimant would have failed to have complied with the duty or would have been justified in experiencing the same delay."

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