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The challenges confronting the insurance sector in 2026 are not
unfamiliar: more risk, more scrutiny and less tolerance for error.
What is becoming clearer, however, is that the same emerging risks
require very different responses depending on where you sit in the
insurance value chain.
In our latest report, Insurance claims trends for 2026, we
examine eight key developments shaping the year ahead, including
concussion-related liability, social inflation, cyber and privacy
litigation, generative AI, environmental class actions and
regulatory escalation, through a deliberately role-based lens.
The idea that underwriters, claims teams, brokers and insureds
experience risk differently is not new. Our approach to addressing
those differences is. Rather than offering insight alone, this
report translates each trend into practical, role-specific
guidance, setting out what it means, and what to do now, for:
