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ARTICLE · 31 AUGUST 2022

Duty of disclosure: what is changing?

Insurance sold to retail will no longer benefit from the protection of the duty of disclosure.

AustraliaInsurance

The result of another Royal Commission recommendation, as of 5 October 2021, insurance sold to retail will no longer benefit from the protection of the duty of disclosure.

Instead, it will be replaced with a lesser duty – a duty to take reasonable care not to make a misrepresentation to an insurer. The full bill can be found here.

What does this mean?

  • It will be more difficult for an insurer to demonstrate that an insurer failed to take reasonable care, than it was to prove a breach of the duty of disclosure.
  • In effect, it shifts the obligation to consider what an insurer would need to know away from the consumer and toward the insurer.
  • It will give the consumer a defence for failing to disclose certain facts, especially if they weren't asked.

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