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ARTICLE · 18 DECEMBER 2022

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Robodebt Royal Commission: What has happened and what is to come

Robodebt, formerly Online Compliance Intervention (OCI), was an automated debt recovery program by Services Australia.

AustraliaGovernment, Public Sector

Robodebt To Be Probed By Royal Commission

The Albanese Government has decided to hold an Inquiry into the Robodebt program initiated by the previous Government. These issues have now ultimately led to the formation of the Robodebt Royal Commission.

What was the Robodebt scheme?

Robodebt, formerly going under the name of Online Compliance Intervention (OCI), was an automated debt recovery program that Services Australia employed as part of its Centrelink payment compliance program. This automated system's intent was to replace a manual process. However, there were several negative impacts of the scheme.

What was the issue?

The issues involved allegations of misconduct which included:

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