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ARTICLE · 18 AUGUST 2021

Workers compensation claim: your right to choose your doctor

Can the insurer tell you which doctor to see for treatment?

AustraliaEmployment and HR

Lodging a workers compensation claim can be a very complicated process for the ordinary person; endless paperwork and demands being made by the insurer, all whilst trying to seek treatment to improve your injury and manage your pain.

One issue that arises often is that insurers arrange for an injured worker to see a doctor for the purpose of issuing a Certificate of Capacity. This is despite the worker already having their own doctor who they trust and want to continue providing treatment.

So, can the insurer tell you which doctor to see for treatment?

The simple answer is 'no'.

Under the law, the worker has a right to nominate a treating doctor (GP) for the purposes of managing their injury. This doctor is referred to as the "Nominated Treating Doctor".

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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