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ARTICLE · 18 SEPTEMBER 2023

Help! My NSW worker's compensation claim has been denied

Understanding why your worker's compensation claim is denied will help to determine options to appeal or review.

AustraliaEmployment and HR

You have suffered an injury at work in NSW, lodged your worker's compensation claim and Certificate of Capacity with the insurer, and you've been advised the claim is denied. Understanding the reasons your worker's compensation claim is rejected will help you determine what your options are to appeal that decision and have it reviewed.

Insurer is required to notify you of the decision to deny your NSW worker's compensation claim

The insurer will issue what is known as a Section 78 Notice. This is named after Section 78 of the Workplace Injury Management and Workers Compensation Act 1988. This section requires the insurer to notify an injured worker if they are:

  • denying a worker's compensation claim;

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