Every employer in Australia is required to hold an insurance
policy which covers their workers for injuries at work. Most
workers compensation claims are genuine and legitimate, and this
will generally be evident, especially if the worker has suffered a
physical injury.
Sometimes, employers will question whether the worker is
genuinely suffering from an injury, or at least an injury as
serious as is claimed, or if they're just playing the system.
Of course, neither employers nor lawyers can second guess medical
assessments. However, that doesn't mean that as an employer,
you just need to accept each claim as it comes, without question.
Your best course is to fully brief your insurer and to be actively
involved in investigation and management of the case, if you
believe there is no injury or that it is being exaggerated.
