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ARTICLE · 29 SEPTEMBER 2018

E-commerce under the microscope

The impact of click-wrap customer contracts will be included in the ACCC inquiry into digital platforms and e-commerce.

AustraliaCorporate/Commercial Law

How many times have you bought something online, whether a retail product, a news service, a game or app, and been required to click your agreement to the "fine print"? Have you ever actually read the fine print? Or have you ever accessed a site that says somewhere "continued use of this site constitutes agreement with the terms and conditions of use ...." Have you ever cared about what you are agreeing to?

The ways in which we buy goods and services online is coming under increasing scrutiny. While our consumer protections laws have never been tougher, it has never been easier to give away your legal rights without ever knowing about it. In late 2017, the Treasurer directed the ACCC to conduct a formal inquiry into digital platforms. While that inquiry focuses especially on the supply of news and media, the implications are significant for all e-commerce.

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