ARTICLE · 19 AUGUST 2020

Threshold for ACL consumer guarantees set to increase to $100K

Marque Lawyers

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Discussion about the practical impact of the increased threshold and what you need to do before July 2021.

AustraliaConsumer Protection

Hannah Marshall

Danielle Kroon

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Big changes are coming to the Australian Consumer Law (ACL). From 1 July 2021, the definition of a 'consumer' will increase from $40k to $100k. For those in the financial products and services game - the ASIC Act also got a matching shake up from $40k to $100k.

The practical impact of the increased threshold

The definition of consumer determines which transactions are subject to the ACL consumer guarantees. These are non-excludable guarantees which apply to goods and services supplied to a 'consumer'. They cover goods being fit for purpose and of acceptable quality, and service being provided with due care and skill. Importantly, they give the customer an automatic right to a remedy where the guarantees aren't met.

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