In October 2023, Jeffrey Piccolo faced a devastating loss when
his wife, Dr. Kanokporn Tangsuan, passed away due to a fatal
allergic reaction at Raglan Road Irish Pub in Disney Springs, part
of the Walt Disney World resort property. Despite assurances that
Dr. Tangsuan's meal would be free of allergens to which she was
sensitive, she suffered a severe allergic reaction leading to her
death.
On 22 February 2024, Jeffrey Piccolo filed a lawsuit against
Disney and Raglan Road seeking a minimum of $50,000 in damages,
with additional claims for pain and suffering, loss of
companionship, and related financial expenses resulting from his
wife's death.
In response, Disney's legal team argued that Piccolo was
barred from suing for wrongful death due to a clause in the terms
and conditions of the Disney+ streaming service, which he had
signed up for as part of a free trial. The clause in question
stipulated that disputes should be resolved through arbitration
rather than