Competition And Consumer Law Round-Up

Enforcement

NDIS Providers Warned Against Misleading Advertising

The ACCC is addressing concerns about misleading advertising targeting National Disability Insurance Scheme (NDIS) participants. In a recent media release, the ACCC put businesses “on notice” that it intends to take action against such false and misleading representations, stating that “the ACCC is actively investigating multiple NDIS providers for contraventions of the Australian Consumer Law and anticipates taking public enforcement action in the near future.”

The ACCC has flagged the following statements in NDIS advertisements as potentially false or misleading:

• Using the words “NDIS approved”, noting that the NDIS does not “approve” particular goods and services and the funding of goods and services depends on the NDIS participant's plan;