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ARTICLE · 09 NOVEMBER 2025

Black Friday Campaigns: How Can Brands Stay Compliant?

Holding Redlich
Holding Redlich
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Holding Redlich

Holding Redlich

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The 2024 sweep was a clear signal that misleading pricing practices remain a focus, particularly during major retail events like Black Friday and Cyber Monday.

AustraliaConsumer Protection

As brands begin launching their Black Friday campaigns for 2025, the race for clicks could again collide with the law. Given the potential for hefty fines, it may prove a costly lesson for some brands of how clever sales tactics can turn into a compliance problem, with significant legal and reputational consequences that long outlast the promotion.

During its 2024 sweep of Black Friday promotions, the Australian Competition and Consumer Commission (ACCC) uncovered "sitewide" discount claims that excluded many items, "was/now" pricing that lacked genuine prior sale history, and "up to X% off" claims that applied to only a handful of products.

Misleading claims like "40% off sitewide" might generate clicks, but how many customers will purchase if this claim does not apply across all products or if there are important exclusions that have not been disclosed? Are customers likely to trust and be attracted to that brand's future sales?

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This publication does not deal with every important topic or change in law and is not intended to be relied upon as a substitute for legal or other advice that may be relevant to the reader's specific circumstances. If you have found this publication of interest and would like to know more or wish to obtain legal advice relevant to your circumstances please contact one of the named individuals listed.

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