ESG In Retail

Understanding how long unpaid debts remain on Australian credit reports is crucial for managing financial reputation and planning recovery from financial difficulty. This comprehensive guide examines retention periods for defaults, court judgments, bankruptcy information, and other credit listings, while explaining the regulatory framework that governs credit reporting in Australia.

In its judgement delivered on 14 May 2026, the Federal Court has found that Coles engaged in misleading conduct in relation to its long-running “Down Down” promotion, accepting the ACCC’s case that many advertised discounts were not genuine. The Court held that 13 of the 14 sample “Down Down” tickets examined in the hearing conveyed false or misleading price discount representations because the stated “was” price had not applied for a reasonable period before the promotion.

The Australian Competition and Consumer Commission has initiated Federal Court proceedings against Amazon AU, alleging that subscription contracts for Amazon Prime contain unfair terms allowing significant service changes...

Australian businesses face dramatically increased penalties for competition and consumer law breaches, with corporate fines now reaching $50 million and individual penalties rising to $2.5 million. The unfair contract terms regime has been strengthened with new pecuniary penalties applying for the first time, creating urgent compliance obligations for businesses using standard form contracts. Companies that have not yet audited their contracts against these expanded obligations are now operating at signific

AI enabled decision making systems are being increasingly used to determine dynamic pricing, assess credit eligibility, prioritise search results, and moderate content (among other decisions).

Misleading pricing occurs when a business creates a false or misleading impression about the true cost of goods or services, even where the advertised price is technically correct. Under the Australian Consumer Law, businesses must ensure consumers can understand the real price they will be required to pay, including any unavoidable fees, charges, surcharges or conditions affecting price.

On 14 May 2026, the Federal Court of Australia (the Court), in a prosecution commenced by the Australian Competition and Consumer Commission (ACCC), found that Coles Supermarkets Australia Pty Ltd (Coles)...

From 1 October 2026, Visa, Mastercard and eftpos can ban businesses from adding surcharges to card transactions, enforced through merchant agreements.

The Federal Court of Australia has ruled that Coles Supermarkets' 'Down Down' promotional pricing was misleading to consumers, despite the advertised prices being factually accurate. The case examines whether temporary price increases followed by promotional discounts constitute genuine savings, and establishes critical standards for how long a higher price must be maintained before retailers can legitimately advertise it as a discount reference point.

When should businesses initiate a voluntary product recall, and what legal obligations must they fulfill under Australian Consumer Law? This article examines the circumstances requiring recall action, outlines the mandatory notification process to the ACCC, and explores preventative measures businesses can implement to minimize product safety risks.

With multi-generation farming roots, Stephen grew up on a dairy farm in northern Victoria.

Please view this webinar from FTI Consulting.

Risk & Investigations expert Natalie Faulkner explains three practical tips for organisations to identify, assess and mitigate fraud risks through a structured enterprise-wide approach.

Risk & Investigations expert Natalie Faulkner highlights how FTI Consulting uses technology, data, intelligence, accounting and communications expertise to assist clients with complex investigations.

Risk & Investigations expert Natalie Faulkner explains how our teams investigates fraud, scams and regulatory breaches to protect clients and strengthen controls.

Key takeaways from Warren Dunn and Matt Greenblatt's conversation about Matt's role as lead investigator on the Madoff Ponzi Scheme, with Dawna Wright and Natalie Faulkner highlighting how FTI Consulting collaborates globally on complex investigations.

Different forms of value have different meanings, and these differences are crucial for valuation practitioners, legal professionals in commercial disputes, business leaders in financial decision-making and for financial...

In the dynamic landscape of M&A, the Share Purchase Agreement (‘SPA') governs not only the legal terms but also the financial outcome of the deal.

The belief that "rent is dead money and buying is the pathway to prosperity" is widely held in the Australian housing market.

FTI Consulting's unique combination of financial expertise and practical farming knowledge positions the firm to build trust between investors and operators.