‘Louise Kelso was an extremely impressive individual. At our first consultation she showed an unparalleled practical understanding of how the SLCC process works. At a difficult time, I felt reassured by her experience and as though I was in a safe pair of hands.’

‘Although Louise Kelso had several commitments, I felt as though she was still directly involved in my case, which was very much appreciated and again rare to see in modern practice. All in all, the legal services provided by Louise were faultless and I would have no hesitation in instructing Louise and her team in the future.’

‘Alan Calvert is the partner best known to me and apart from his expert legal knowledge, it is the focused and forthright manner in which he then responds to any claim or complaint that I find most welcome. His direct, no nonsense approach delivers perspective.’

‘Excellent team – talented lawyers, technically excellent and extremely professional.’

‘Great client service and very commercially aware. Diligent and committed.’

‘Louise Kelso is particularly impressive. Straight talking and does not sit on the fence – excellent technical ability and knows how to apply if for the benefit of her clients.’

‘Alan Calvert is extremely well respected in the professional negligence field offering expert advice particularly in the defence of solicitors professional negligence claims.’

‘Alan Calvert remains the giant of Professional Negligence defence in Scotland, and all those who have worked with him benefit from that. Partner Louise Kelso is very able, and combines a huge attention to detail with a strong commercial sense. She is a person who sees the solution, while understanding the problem.’

‘David Kerr and Sandy Hastie are first class – technically sound and very pragmatic.’

‘E-Ming Fong is very methodical. A highly capable individual, her case analysis is forever impressive.’

‘John McHugh is well regarded and brings vast experience to his cases.’

‘The strongest professional practice in the country. There’s a strength in depth with which others struggle to compete. Clients can be confident that they’re getting true experts in the field.’

‘The team is largely a pursuer practice but they are instructed in high-profile and complicated cases against professionals, often at the higher value end of the spectrum of these cases. David Kerr is a standout figure in this area of the law.’

‘They have brought and fought difficult cases and always get fantastic results for their clients.’

‘They are particularly strong in cases against solicitors and accountants.’

‘This firm is very focussed and rigorous on building and checking the facts and the legal arguments for its client. It is intellectually strong and the collaborative approach within the team can bring unexpected insights to a case.’

‘They have dealt with the matters very efficiently and their advice and updates are very clear, focused and to the point, which is really appreciated in a busy in-house role.’

‘Ashley Jones is clearly very experienced in the professional negligence sector, and I have total confidence in her work.’

‘I really appreciate how conscious Ashley is about costs, given the relatively low value nature of the matters I am currently instructing her on.’

‘Chris Mackay is very experienced, a wise head, tremendous engagement in cases.’

‘Alison Grant is highly experienced and a shrewd negotiator.’

‘Lindsay Ogunyemi is highly pragmatic.’

‘A very prominent part of the professional indemnity litigation sector. Regularly instructed in the biggest cases (see for instance the appeal to the Inner House in WPH), the team’s reputation could hardly be stronger.’

‘Andrew McConnell is a very impressive solicitor. Now splitting his time between Scotland and London, he boasts an impressive list of clients and regularly finds himself involved in very complex cases and adjudications. He combines strong technical ability with true sense of pragmatism. A formidable opponent.’

‘DWF Scotland are extremely proactive and very hands on which is vital when a Professional is facing a negligence claim regardless of the size of the Practice and DWF understand this and give support to all of our insureds in a very personal and hands on approach. They regularly provide CPD sessions and face-to-face meetings to gain a real understanding of issues our insureds face.’

‘Alison Grant continues to be the figurehead of the PI team in DWF Scotland and her years of experience bring a wealth of knowledge and support to us and our insureds with her understanding of the need to forge relationships.’

‘The DWF team in Scotland has good strength in depth, high-quality people and excellent knowledge of the market.’

‘They are very user friendly and easy to deal with.’

‘Alison Grant, the leader of the team, is exceptional. She is very friendly and good to deal with while having exceptional experience of the market.’

‘John Paul Sheridan has an excellent knowledge of the sector and consistently provides clear and comprehensive advice on both straightforward and complex matters, balancing prospects of success with commerciality and risks.’

‘John Paul Sheridan is knowledgeable, approachable and helpful, and advice is always of a high quality with strategy focused on achieving the best possible resolution for the client.’

‘Very able legally and very diligent in their approach to cases on which they are instructed.’

‘Good at grasping the commercial realities and advising clients appropriately.’

‘John Paul Sheridan is exceptionally good. Has a very sound grasp of the law and works extremely hard in pursuing his clients’ interests but at the same time is always conscious of the commercial realities. Very approachable and always available to provide advice.’

‘The professional negligence team at TLT Scotland offers excellent client service – the team is friendly, approachable and efficient and advice is always clear, detailed and considered.’