Mandy Lenton

Mandy Lenton is a full-time commercial mediator known for resolving complex disputes with clarity, calm authority, and insight.  Mandy’s mediation practice spans a wide range of commercial disputes, with particular depth in real estate, professional negligence, and high-value contractual matters. She is regularly instructed in cases involving multiple parties, emotionally charged dynamics, and sensitive matters where commercial pressure, reputational risk, or strained relationships need careful handling.

Her clients include FTSE 100 companies, government bodies, family businesses, and private individuals - and she is equally at home facilitating pragmatic, boardroom-level settlements as she is supporting small businesses or high-net-worth individuals navigating breakdown or loss.

Mandy is frequently asked to mediate disputes that require not only technical competence but also presence, empathy, and the ability to adapt to complex interpersonal and commercial dynamics. She is known for her ability to unlock deadlock in entrenched matters, and for creating the kind of environment where participants can think clearly under pressure - whether the context is contractual breakdown, misrepresentation, professional negligence, or commercial fallouts within families or partnerships.

Her casework includes disputes arising in the hospitality, property development, finance, government services, and professional services sectors, as well as landlord and tenant, construction, and private wealth matters. Mandy also brings experience in managing cross-border elements, and works with international clients or counsel where language, cultural nuance, or jurisdictional overlap may add complexity.

Mandy has worked full-time as a mediator for more than 15 years and is known for resolving complex, high-value disputes with clarity, calm authority, and commercial insight. She is one of the Lead Faculty at CEDR, a Fellow of the Civil Mediation Council, and a Barefoot-trained coach.

She is known for her ability to leverage technology to deliver mediation processes that are efficient, effective, and inclusive. Mandy also stands out as one of the few mediators who can move seamlessly from the traditional neutral role - helping participants break down barriers and shape their deal - to running alongside them to support a complex transaction through to completion, or to help rebuild relationships affected by difficult conversations.

Before focusing solely on mediation, Mandy was Head of Real Estate Litigation at Clifford Chance, where she advised clients on business-critical disputes. Her work included supporting financial institutions in the wake of Lehman’s collapse, helping developers maximise asset value, guiding landlords and company directors through commercial and solvency challenges, and advising boardrooms under pressure.

• International Mediation Institute (IMI)
• Lead Faculty, CEDR
• Fellow of the Civil Mediation Council
• Business and Personal Coach (Barefoot Coaching)
• International Coaching Federation
• The Property Litigation Association
• Association of Northern Mediators
• Mental Health First Aider

• Certified Mediator, International Mediation Institute (IMI)
• CEDR-accredited Mediator
• Barefoot-trained Personal and Business Coach
• Mental Health First Aider
• UK Solicitor (now non-practising)

MA, Law, Christ’s College, University of Cambridge