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ARTICLE · 21 JANUARY 2022

Consumer Protection: A Guide For Online Shops And E-Commerce In Zimbabwe

Zenas Chambers, ChimwaMurombe Legal Practice
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The corona virus global pandemic may have depressed economic activities, however for many small to medium enterprises it presented a unique opportunity to disrupt markets and take over market share traditional occupied larger corporations.

ZimbabweConsumer Protection

The corona virus global pandemic may have depressed economic activities, however for many small to medium enterprises (SMEs) it presented a unique opportunity to disrupt markets and take over market share traditional occupied larger corporations. Most SMEs adopted and utilised agile and innovative means such as digital marketing across various social media platforms. Whilst online shops or variants thereof are likely to be the way hoards of consumers within, and indeed outside of Zimbabwe, will make reliance upon as the digital economy continues to take root within Zimbabwe; such enterprises should remain cognizant of consumer rights and operating in a manner that does not contravene the same.

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