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ARTICLE · 18 OCTOBER 2023

Two New Laws Will Impact E-Commerce Activities In Vietnam

Tilleke & Gibbins
Tilleke & Gibbins
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On June 20, 2023, Vietnam's new Law on Protection of Consumers' Rights ("CPL 2023") was officially promulgated, followed two days later by a new Law on E-Transactions ("LOET 2023").

VietnamPrivacy
Tram Ngoc Bich Nguyen
Tram Ngoc Bich Nguyen
Duong Duy Nguyen
Duong Duy Nguyen
Duc Minh Pham
Duc Minh Pham
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On June 20, 2023, Vietnam's new Law on Protection of Consumers' Rights ("CPL 2023") was officially promulgated, followed two days later by a new Law on E-Transactions ("LOET 2023"). The new laws, which will both take effect from July 1, 2024, replacing the CPL 2010 and the LOET 2005, respectively, provide new regulations for e-commerce platforms and will impact e-commerce activities in Vietnam. Some of the more significant changes are outlined below.

Law on Protection of Consumers' Rights

Regulation of offshore entities: Previously, the CPL 2010 regulated only organizations and individuals in the territory of Vietnam. Under the CPL 2023, both onshore and offshore agencies, organizations, and individuals related to protecting consumers' rights are regulated. In other words, Vietnam intends to monitor and manage activities of platforms with no legal presence in Vietnam.

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