San Francisco, Calif. (August 11, 2023) –
Zoom, the popular videoconferencing application, recently addressed
concerns and sparked discussions regarding its updated terms of
service (TOS) related to the use of user data for training its
artificial intelligence (AI) models. The updates, which became
effective on July 27, have prompted conversations about data
privacy, ownership, and the ethical implications of AI
development.
The Changes in Terms of Service
In March of this year, Zoom updated its terms of service,
particularly Section 10.4, which introduced language that raised
privacy concerns among its userbase. This section states that users
agree to grant Zoom a broad license for various purposes, including
"machine learning, artificial intelligence, training, testing,
improvement of the Services, Software, or Zoom's other
products, services, and software, or any combination
thereof."