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ARTICLE · 24 NOVEMBER 2023

FCC Explores Impact Of AI On Robocalls And Robotexts

Cooley LLP
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The Federal Communications Commission (FCC) released a notice of inquiry (NOI) seeking comment on the implications of artificial intelligence (AI) technologies on robocalls and robotexts.

United StatesTechnology
Christy Burrow
Christy Burrow
Henry Wendel
Henry Wendel
Belen Crisp
Belen Crisp
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The Federal Communications Commission (FCC) released a notice of inquiry (NOI) seeking comment on the implications of artificial intelligence (AI) technologies on robocalls and robotexts. The inquiry aligns with  other AI initiatives of the FCC and agencies across the federal government.

FCC Chairwoman Jessica Rosenworcel has made the reduction of robocalls and robotexts a priority for the commission throughout her tenure as chair. This NOI is the latest step in the agency's efforts to identify tools to mitigate robocalls and identify sources of fraud in telecommunications networks. The information collected by the FCC in this proceeding will inform future policy changes. Accordingly, potentially affected parties can shape the FCC's dialogue on AI going forward by engaging with the FCC as part of this proceeding.

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