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ARTICLE · 16 JUNE 2023

McKinsey Believes AI Will Impact "Knowledge Workers" Most

McKinsey argues that generative AI can drive value by augmenting work in ways that accelerates productivity

United StatesStrategy

McKinsey argues that generative AI can drive value by augmenting work in ways that accelerates productivity. AI's ability to rapidly digest mountains of data and draw conclusions from it enables the technology to offer insights and options that can dramatically enhance knowledge work. This can significantly speed up the process of developing a product and allow employees to devote more time to higher-impact tasks.

Thus, the business functions most impacted by generative AI, according to McKinsey, are marketing and sales, product and R&D, and software engineering. Interestingly enough, McKinsey believes the markets most likely to have a large increase in productivity are high tech, banking, and education.

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