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ARTICLE · 14 MAY 2020

FTC Settles With Company Over Alleged Deceptive Security Practices

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The FTC recently settled with smart lock maker Tapplock, Inc., a Canadian company, over allegations that it deceived consumers with false claims about its product's security practices.

United StatesPrivacy

The FTC recently settled with smart lock maker Tapplock, Inc., a Canadian company, over allegations that it deceived consumers with false claims about its product's security practices. These allegations arose based on vulnerabilities that a security researcher demonstrated – not in the aftermath of a data security breach where these complaints often originate.

In its complaint, the FTC cited claims Tapplock made in its product advertisements, including that the product was "secure," with an "unbreakable" design. The FTC also noted that Tapplock's privacy policy stated that the company deployed "reasonable precautions and follow[s] industry best practices to make sure [personal information] is not inappropriately lost, misused, accessed, disclosed, altered or destroyed."

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