Decades ago, in an action the Federal Trade Commission (FTC)
brought against Pfizer, Inc., the FTC identified several factors to
weigh in determining the appropriate level of substantiation an
advertiser must have for objective advertising claims. Over the
years, the standard has changed, and various proceedings brought by
the FTC in 2018 suggest the steps that advertisers should take in
2019 when claiming that their products treat disease.
The Evolution
In the Pfizer matter, the FTC challenged the company's
"numerous statements and representations respecting the pain
relieving properties" of a product it offered for persons
suffering from sunburn. The FTC declared that Pfizer's
statements or representations that its product actually would
anesthetize nerves in sensitive sunburned skin or that it was
otherwise effective required prior support before making the
claim.