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ARTICLE · 27 APRIL 2018

Major Defense Win In Website Accessibility/ADA Case

Fredrikson & Byron, P.A.
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Defense of ‘Mootness' Prevails When Website Operator Engaged Third-Party Consultant to Improve Site Accessibility

United StatesMedia, Telecoms, IT, Entertainment
Steven Helland
Steven Helland

Defense of 'Mootness' Prevails When Website Operator Engaged Third-Party Consultant to Improve Site Accessibility

Federal Judge James P. Jones handed website owners, operators and developers a major win in April 2018 in dismissing the website accessibility/Americans with Disabilities Act (ADA) case brought by blind plaintiff Keith Carroll. Carroll v. New People's Bank, Case No. 1:17CV00044, E.D. Va, April 5, 2018.

Carroll's complaint was similar to many other website accessibility complaints in that it alleged that the plaintiff:

  • is blind or visually impaired;
  • uses a screen-reader to access the internet;
  • but is unable to read or access the defendant New People Bank's website as it was not designed or maintained to work well with screen-reader technology.

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