IT Managed Services Or IT Staff Augmentation?

The decision to outsource IT functions is rarely an easy one. There are a number of factors to consider including cost, complexity, cultural impact, and employee morale. Additionally, what you outsource is just as important as how you outsource your IT functions.

Because each organization has unique needs, it is important to understand what form of IT outsourcing works best for your organization. Although both IT managed services and IT staff augmentation models can save time and money associated with recruiting and hiring technical staff, there are many other things to consider.

What is the difference between managed services and IT staff augmentation?

There is one primary difference between the two outsourcing models. Under a managed services model, the managed services provider (MSP) is committed to delivering a result (i.e., network monitoring and patching, help desk support, data protection) at a predefined price. In an IT staff augmentation model, the