Your website consists of visible text and graphics, geared to
the sighted reader. Its terms and conditions include legal
disclaimers and limitations of liability, which, it explains, apply
unless they are specifically prohibited by law. As a service to the
public, you have posted scores of videos providing useful
information for consumers in your industry.
Are these common practices illegal?
Some class action lawyers say so. They've been making claims
against standard websites that they claim violate the federal
Americans with Disabilities Act or a New Jersey consumer protection
statute.
Class actions targeting website practices aren't unusual. In
the early days of the commercial Internet, many companies were
sloppy with their website terms and privacy policies. Most notably,
high flying dot-com companies that promised never to sell their
customer data were caught flat-footed when the bubble burst. In
liquidation, their customer lists were their most saleable
