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ARTICLE · 29 FEBRUARY 2016

Governmental Entities Should Identify And Remove Potential ADA Accessibility Barriers On Their Websites

Dickinson Wright PLLC
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Governmental entities need to be wary of law firms claiming to represent unidentified web users who allege that the entity's website violates the Americans with Disabilities Act (ADA)...

United StatesMedia, Telecoms, IT, Entertainment
Emily Rysberg
Emily Rysberg
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Governmental entities need to be wary of law firms claiming to represent unidentified web users who allege that the entity's website violates the Americans with Disabilities Act (ADA) because of accessibility barriers for visually challenged web users. Generally, these attorneys will identify specific barriers that they claim violate ADA "standards," encourage the entity to take remedial measures, and – of course – pay the law firm to avoid litigation, including attorney fees and costs.

Title III of the ADA imposes a general accessibility mandate upon places of public accommodation. It states that no "individual shall be discriminated against on the basis of disabilities in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation," but no specific technical standards have been issued regarding ADA website compliance. The United States Department of Justice (DOJ) has only

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