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ARTICLE · 20 MARCH 2020

Coronavirus Curtails Telemarketing

Gov. Andrew Cuomo on March 7, 2020, declared a state of emergency in light of the spread of the novel coronavirus (COVID-19) in New York.

United StatesMedia, Telecoms, IT, Entertainment

New York Prohibits Telemarketers from Making Unsolicited Telemarketing Sales Calls During a State of Emergency

Gov. Andrew Cuomo on March 7, 2020, declared a state of emergency in light of the spread of the novel coronavirus (COVID-19) in New York. This triggered the state's newly enacted legislation that prohibits telemarketers from making unsolicited telemarketing sales calls during a state of emergency.

The Law on Unsolicited Telemarketing Sales

New York General Business Law § Section 399-z defines unsolicited telemarketing sales calls as "any telemarketing sales call other than a call made: (i) in response to an express written or verbal request by the customer;  or (ii) in connection with an established business relationship, which has not been terminated by either party, unless such customer has stated to the telemarketer that such customer no longer wishes to receive the telemarketing sales calls of such telemarketer."

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