Washington AG Sues Comcast For Alleged Deceptive Practices, Seeks Over $100 Million

The Washington Attorney General has filed a lawsuit against internet and cable company Comcast, alleging more than 1.8 million violations of the Washington state Consumer Protection Act and seeks over $100 million in penalties as well as injunctive relief. The Washington Attorney General's Office says that the lawsuit is the "first of its kind in the nation," noting that many of the alleged deceptive practices involve nationwide programs.

The claims stem from the company's Service Protection Plan, the fees it charges customers for service calls, and its practices of running credit checks on certain customers. The suit alleges that Comcast "grossly misrepresented" the Service Protection Plan, which is an optional add-on that customers may purchase to allow them to avoid certain service fees. The Attorney General claims that while Comcast advertised that the Plan provided comprehensive coverage, the Plan in fact only applies to a narrow scope of repairs. For instance,