Uber Customer Arbitration Agreement Enforceable Under California Law, Says Second Circuit

The Second Circuit has found that Spencer Meyer, a customer of Uber, was provided "reasonably conspicuous" notice of Uber's Terms of Service to which he "unambiguously manifested assent" when he created an Uber account, such that he was contractually bound under California law by an arbitration clause contained in those terms of service.

Meyer filed a putative class action against Uber's then-CEO Travis Kalanick alleging that the Uber app enabled third-party drivers to engage in illegal price fixing. Kalanick joined Uber as a necessary party, and Uber and Kalanick filed motions to compel arbitration based on an arbitration provision in Uber's Terms of Service. The district court denied these motions, finding that Meyer did not have reasonably conspicuous notice of the Terms of Service and did not unambiguously manifest assent to those terms, including the arbitration agreement.