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ARTICLE · 04 MARCH 2021

Man Bites Dog: DirecTV Defeats TCPA Class Action

A federal judge granted summary judgment on February 12 to DirecTV, LLC (DirecTV), holding it was not liable under the Telephone Consumer Protection Act (TCPA) for unsolicited telemarketing calls placed by a third-party vendor.

United StatesLitigation, Mediation & Arbitration

A federal judge granted summary judgment on February 12 to DirecTV, LLC (DirecTV), holding it was not liable under the Telephone Consumer Protection Act (TCPA) for unsolicited telemarketing calls placed by a third-party vendor because DirecTV had clearly instructed the vendor not to make any cold calls.

The class action, Cordoba et al. v. DirecTV, alleged that DirecTV had violated the TCPA by authorizing a call center vendor, Telecel Marketing Solutions, LLC (Telecel), to place telemarketing calls to solicit subscriptions on DirecTV's behalf without obtaining the called party's consent. Specifically, Cordoba argued that Telecel had not kept an internal do-not-call list or respected do-not-call requests, placing unconsented-to telemarketing calls to nearly 17,000 individuals, and claimed that DirecTV knew of and authorized those calls. Telecel, an independent contractor, received commissions for each customer that activated service with DirecTV.

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