In November 2000 the Governor’s Management Improvement Commission issued its report of the extensive evaluation efforts undertaken to create “a high-performance state government delivering excellent customer service at the best possible value.” The commission was charged with two specific goals: (1) to identify improvements to operations for improved customer service; and (2) to identify areas for cost savings through improved processes and systems, elimination, consolidation, reorganization or through other means. It then and evaluated the policies and procedures of virtually every aspect of State government in an effort to provide recommendations for significant budget savings. The Commission, made up of 300 volunteers from government and 140 from the private sector, recommended significant revamping of the way construction services are procured by the State.
