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ARTICLE · 25 OCTOBER 2023

Court Rejects Use Of Artificial Intelligence To Submit Class Claims

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A federal court recently approved a $255 class settlement against Juul for economic losses to consumers who purchased the product but were misled about its addictiveness, causing them to overpay.

United StatesLitigation, Mediation & Arbitration
Jeffrey Brundage
Jeffrey Brundage

A federal court recently approved a $255 class settlement against Juul for economic losses to consumers who purchased the product but were misled about its addictiveness, causing them to overpay. In re: Juul Labs Inc., Marketing, Sales Practices and Products Liability Litigation, case number 3:19-md-02913, in the U.S. District Court for the Northern District of California. However, the Court rejected the use of the Artificial Intelligence or AI platform "ClaimClam" to submit class settlement claims and objections en masse. ClaimClam purportedly aggregates and submits claims in exchange for a percentage of each claimant's recovery.

As is typical for class action cases, a claims administrator established a website to provide information about the case, including how to submit a claim, how to object to the settlement, and how to opt out of the settlement. Potential class members were notified via email, physical mail postcards, and through the internet, including

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