No Love Lost Between Starz And Jilted Consumer Class

Free-trial users claim they've been betrayed

Trapped!

Claire Randall, heroine of the Starz smash hit time-travel bodice-ripper Outlander, finds herself torn from what she recognizes as reality and thrust into a confusing new demesne.

If Tawanna Roberts' account is correct, she and others like her must feel like they're going crazy, too.

According to Roberts' recently filed class action complaint against Starz, the American video content provider twisted reality by offering a free one-week trial subscription that can be canceled at any time – but that trial subscription was difficult or impossible to quit. On top of that, Roberts and her fellow plaintiffs assert, Starz begins charging a regular monthly subscription fee without ever notifying the "customer."