How to dive into suspect claims and call out fraudsters
without fear.
There is an old saying: "If you come at the King, you'd
best not miss." The unspoken addendum to the sentence is
"or you undoubtedly will be killed yourself." How often
has this phrase inspired a claimant or insured to get away with
fraud in the application for a policy or in the presentation of a
claim?
At a recent CLM conference, panelists asked the audience,
"Do any of you have the guts to call your insured a
crook?" One lone voice called out, "You're damned
right I do!" All of us are bombarded daily with emails for
workshops, online courses, books, and seminars. A recent one comes
to mind that had the subject "Holding Others
Accountable." But how often are others held accountable, and
what are the ramifications of holding someone accountable? Consider
the following situations: