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ARTICLE · 01 OCTOBER 2015

Are You Calling Me A Crook?

There is an old saying: "If you come at the King, you'd best not miss." The unspoken addendum to the sentence is "or you undoubtedly will be killed yourself."

United StatesInsurance

How to dive into suspect claims and call out fraudsters without fear.

There is an old saying: "If you come at the King, you'd best not miss." The unspoken addendum to the sentence is "or you undoubtedly will be killed yourself." How often has this phrase inspired a claimant or insured to get away with fraud in the application for a policy or in the presentation of a claim?

At a recent CLM conference, panelists asked the audience, "Do any of you have the guts to call your insured a crook?" One lone voice called out, "You're damned right I do!" All of us are bombarded daily with emails for workshops, online courses, books, and seminars. A recent one comes to mind that had the subject "Holding Others Accountable." But how often are others held accountable, and what are the ramifications of holding someone accountable? Consider the following situations:

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