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ARTICLE · 24 FEBRUARY 2020

Voice Is (Not) Dead

For the last decade, the industry and press have declared the death of voice, or at least the traditional PSTN network.

United StatesGovernment, Public Sector

For the last decade, the industry and press have declared the death of voice, or at least the traditional PSTN network.  Like the premature report of Mark Twain's death, the reports are exaggerated, but not without merit.  Voice is dying, but it is not dead; in the telecom industry, change happens fast, but implementation can be slow.  

For years, communications networks have focused on the migration from the old copper wire network infrastructure to optical fiber and coaxial cable networks.  This change makes sense because newer technologies provide for increased capacity and speed, and according to the carriers, maintaining the old switched copper network is expensive.  While the carriers have been announcing this migration and telling the FCC that maintaining the "old" services is untenable, and while enterprises and the carriers' own networks have quickly gone to the more robust technologies, old fashioned voice and PRI/ISDNs/ analog access continue to exist. 

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