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ARTICLE · 23 DECEMBER 2015

Mobile Apps Like Uber And Airbnb Raise Novel ADA Title III Issues

Last week, Buzzfeed reported that the United Spinal Association opposed Uber's CEO's nomination for Time Magazine's Man of the Year award...

United StatesGovernment, Public Sector

Last week, Buzzfeed reported that the United Spinal Association opposed Uber's CEO's nomination for Time Magazine's Man of the Year award because Uber cars are allegedly not wheelchair accessible.  This controversy raises an important and novel question:  Are online-only businesses like Uber and Airbnb covered by Title III of the ADA, and what would coverage mean when the businesses don't own or operate the vehicles or accommodations that customers use?

Uber provides transportation services to the public through a mobile app that connects independent drivers and their vehicles with customers. Uber does not employ the drivers, own any vehicles, or have a physical place of business to serve customers.  Airbnb is a similar service for transient lodging.  Airbnb, through its website and mobile app, connects renters with people who have overnight accommodations that they want to rent and processes the payment.  Like Uber, Airbnb is a web-only business that does not own or

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