ARTICLE · 09 APRIL 2014

State AGs In The News - April 3rd, 2014

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The State AG Monitor provides insight on the vital role AGs play as well as the impact they have on a wide range of legal and public policy issues.

United StatesFinance and Banking

JB Kelly

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Consumer Protection

Massachusetts Attorney General Sues Travel Companies for Alleged Deceptive Marketing

Massachusetts AG Martha Coakley has sued Berkshire Concepts, LLC, and several affiliates for alleged violation of the state's consumer protection laws in their marketing of travel services.
The AG's suit against the companies alleges that they engaged in deceptive marketing by using "high pressure sales tactics" to offer travel discounts, overcharging customers for access to a database that did not provide the stated discounts, and engaging in other activities. The suit seeks over $278,000 in restitution and civil penalties.
The Suffolk Superior Court has entered a preliminary injunction prohibiting the defendants from violating consumer protection laws, including barring them from advertising travel as free if it requires customers to pay fees and taxes, advertising access to nonexistent discounts, and holding customers who have not yet received access

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