On September 30, the Office of the Inspector General released
its report of the four major management challenges
facing the Consumer Financial Protection Bureau, including ensuring
an effective information security program, building and sustaining
a high-performing and diverse workforce, strengthening controls
over management operations, and maintaining physical
infrastructure. Through the use of audit and evaluation work
performed by the Inspector General and the U.S. Government
Accountability Office, along with CFPB documents, the Inspector
General identified these four challenges that, if not addressed,
are most likely to hamper the Bureau's success.
The first challenge is ensuring an effective information
security program against the growing concern of cyber-attacks. The
report recognizes the need to strengthen the Bureau's defenses
against such threats and to protect personally identifiable
information. Recommendations for improvement include
