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ARTICLE · 25 OCTOBER 2019

Eleventh Circuit Affirms That Banks Must Use Unambiguous Language When Disclosing Methods For Assessing Overdraft Fees

After analyzing the two agreements, the court held that the language in question was ambiguous.

United StatesFinance and Banking
Michael W. Smith
Michael W. Smith

In Carol Tims v. LGE Community Credit Union, the Eleventh Circuit Court of Appeals held that a credit union's account agreement with one of its customers was ambiguous about which account balance calculation the bank would use in assessing overdraft fees on the customer's account, which exposed the credit union to potential liability under the Electronic Fund Transfer Act.

The matter came to the Court on appeal after the trial judge dismissed the consumer's complaint. The Court first addressed the history of overdraft fees, highlighting the rise of Electronic Fund Transfer (EFT) systems. While convenient for customers, these EFT systems led to a substantial increase in overdraft fees, and corresponding consumer complaints. In response, Congress implemented the Electronic Fund Transfer Act, which required customers to give affirmative consent to overdraft services through an opt-in notice. As part of the Act, banks are required to give notice as to which method they

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