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ARTICLE · 30 JUNE 2014

Conflict Of Interest Best Practices

Fox Rothschild LLP
Fox Rothschild LLP
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FINRA published a report on best practices used by broker-dealers to manage conflicts of interest.

United StatesFinance and Banking

FINRA published a report on best practices used by broker-dealers to manage conflicts of interest.  See http://www.finra.org/web/groups/industry/@ip/@reg/@guide/documents/industry/p359971.pd?utm_source=MM&utm_medium=email&utm_campaign=NewsRelease_Conflict_101413_FINAL.

The report was based on responses to a sweep letter sent out by FINRA in July 2012, as well as meeting firm representatives and a follow-up questionnaire.  The report focuses on three main areas:

  • broker-dealers' enterprise-level frameworks to address conflicts;
  • conflicts involving new financial products; and
  • compensation.

FINRA found that the most effective firms modified their conflict frameworks to the size and complexity of their businesses, and set a "tone from the top" that emphasized the importance of treating customers ethically and fairly.  Further, the firms also outlined their employees' responsibilities to identify and manage conflicts, along with procedures for addressing

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