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ARTICLE · 01 OCTOBER 2024

CFPB Report Highlights Student Loan Struggles Facing Servicemembers

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On September 24, the CFPB announced the release of its annual report on the most pressing financial concerns facing servicemembers.

United StatesFinance and Banking

On September 24, the CFPB announced the release of its annual report on the most pressing financial concerns facing servicemembers. This edition highlights that servicemembers are encountering student debt-related difficulties such as struggling to get help from student loan servicers, and transcript withholding by colleges or universities as a means to collect on student debt.

The report highlights several issues servicemembers face regarding student loans, especially after the resumption of federal loan payments in October 2023. According to the report, for servicemembers, particularly those stationed abroad or deployed, the return to repayment led to an increase in student loan-related complaints. The report's key findings include:

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