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ARTICLE · 15 MARCH 2021

CFPB Files Suit Against Payment Processor For Its Customers' Alleged Scams

On March 3, 2021, the CFPB filed a lawsuit in the U.S. District Court for the Northern District of Illinois against BrightSpeed Solutions, Inc., a third-party payment processor, and Kevin Howard, BrightSpeed's founder and former chief executive officer.

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On March 3, 2021, the CFPB filed a lawsuit in the U.S. District Court for the Northern District of Illinois against BrightSpeed Solutions, Inc., a third-party payment processor, and Kevin Howard, BrightSpeed's founder and former chief executive officer. In its complaint, the CFPB alleges that between 2016 and 2018, Howard and BrightSpeed knew or should have known that it provided payment processing services for clients "who purported to provide virus software and technical-support services, but actually scammed consumers into purchasing unnecessary and expensive computer software" in violation of the Consumer Financial Protection Act of 2010 and the Telemarketing Sales Rule. The CFPB alleges that BrightSpeed intentionally served "high risk" clients who often could not obtain payment-processing services from other processors because of the risk of fraud associated with their businesses. These allegations suggest that BrightSpeed and Howard failed to implement or

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