Uber Rolls Along, Despite Driver Challenges To Its Arbitration Agreement

Article by Trish Higgins, Kathryn Mantoan and Daniel Corbett.

Companies operating in the "on-demand" or "gig economy" have enjoyed tremendous success in recent years, as emerging technologies and shifts in consumer tastes have buoyed their growth. These companies span a cross-section of industries (transportation, food delivery, lodging) but have one thing in common: each aims to deliver traditional services more efficiently by connecting consumers directly with service providers.

But as we all know by now, success often begets legal challenges. Take Uber, for example. The company has faced a thicket of litigation in recent years, most notably related to the question of whether its drivers are employees or independent contractors.