As HR professionals increasingly use AI tools for new purposes, employment attorneys are warning them to retain a human element when delivering layoff news to employees. Since some companies are using AI to draft nearly any type of document, there is concern that they will use ChatGPT and similar tools to issue layoff announcements. These concerns center on potential privacy, compliance, and reputational risks inherent in using AI for certain employer tasks.
More specifically, sole reliance on AI is likely to lead to the inclusion of information in layoff notices that shouldn’t be included or that violate relevant rules or laws. Layoff notices that depend entirely on AI are likely to increase the risk of lawsuits, viral social media backlash, and reputational damage.
