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ARTICLE · 26 AUGUST 2025

Case-By-Case Approach Helps Financial Services Successfully Navigate Disability-Related Remote Work Requests

Jackson Lewis P.C.
Jackson Lewis P.C.
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Jackson Lewis P.C.

Jackson Lewis P.C.

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In the post-pandemic workplace, employee requests to work from home have become increasingly common — especially as a form of reasonable accommodation under the Americans with Disabilities Act (ADA).

United StatesEmployment and HR
Cepideh Roufougar
Cepideh Roufougar
Tyler White
Tyler White
Angela S. Rho
Angela S. Rho

Takeaways

  • Employee requests to work from home have become increasingly common, often as a form of reasonable accommodation under the ADA.
  • For employers in the financial services industry, these requests can raise complex questions about security, compliance and the essential functions of a role.
  • Employers can meet multiple objectives by applying a structured, case-by-case approach to work-from-home requests.


Article

In the post-pandemic workplace, employee requests to work from home have become increasingly common — especially as a form of reasonable accommodation under the Americans with Disabilities Act (ADA). For employers in the financial services industry, these requests can raise complex questions about security, compliance, and the essential functions of a role. But one thing is clear: a knee-jerk "no" is not the right answer.

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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